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About

About

About Klecker Knives

Klecker Knives is a collaboration between Glenn and Nathan Klecker, a father and son, who love knives and sharing that passion with Adults and Kids, especially those who want to learn more about knives in safe and fun ways.

Glenn is a Marine Veteran who served time in the Middle East leading Marines and who took up knife and tool design after returning home.  His passion is for creating new and better ways of solving problems.  In addition to his knife and tool designs, he has designed products for many companies including Leatherman, CRKT, Ford Motor Company, Crimson Trace.

Nathan, although only 10, came up with his first design "Nathan's Knife Kit" when he was six, which turned into a cool book and eventually a hot new product picked up by CRKT.  He is a creative youngster with a passion for Knives, Legos and Robotics.

 

Lifetime Warranty

Klecker Knives warrants that its “Covered Product” will be free from defects in materials and workmanship for the Lifetime of its Original Owner. Klecker Knives will repair or replace, at its discretion, any product or part that is found to be defective under normal use and service. This will be performed at no charge during the warranty period. Klecker Knives warranty to repair or replace “Covered Product” shall be the original owners sole remedy under this warranty. This warranty does not apply to any part or whole product that has been subject to modification, misuse, carelessness, accident, improper maintenance or repair other than performed by Klecker Knives.

This warranty is in lieu of any and all other warranties, expressed or implied, including but not limited to, merchantability and fit for particular purpose. Klecker Knives shall not be liable for indirect, incidental, consequential or special damages arising out of, or in connection with, product use and performance, even if it has been informed of the possibility of such damages.

Service

Original Owners of Klecker Knives “Covered Product” have the option to, at no charge, send Klecker Knives “Covered Product” to Klecker Knives headquarters to be repaired and serviced. Klecker Knives will clean, make necessary repairs and sharpen “Covered Products.”

Services will not be performed to any part that has been modified. Modifications made to any “Covered Product” will void the Lifetime Warranty. Modified “Covered Products” will be excluded from the Free Service. If Original Owners elect to participate in “Service” for a modified “Covered Product” will be subject to a $10 service charge.

“Covered Product” includes but is not limited to the following product:

KLAX® Lumberjack Inch and Metric

KLAX® Feller

Ti-KLAX® - Inch and Metric

Abiqua Hunter Knife – Warranty includes loss of gut hook

Cordovan Series Folding Knife

Slice Folding Knife

Guarantee for all products

All products produced by Klecker Knives and Tools are guaranteed to be free from defects in material and workmanship. Consumable products are not covered by our Lifetime Guarantee. Consumable products are product that will eventually wear out by design. Examples of consumable products are  KLAX Handle, KDC Flashlight, KDC Firestarter, KDC Pen, etc.

 

Please contact customerservice@kleckerknives.com for any questions or concerns about Warranty or Service available for your product.

 

Shipping & Returns

You may return most new, unopened items within 30 days of delivery for a full refund after you have requested a Return Authorization number (RA). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper(5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.  If you did not create and account then you will need to contact us at customerservice@kleckerknives.com to find out if you will be able to return your product.

Returns will only be authorized for retail purchases made directly from Klecker Knives.  If you purchased your product from another reseller, you will need to contact them directly.


Shipping

We can ship to nearly any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates will vary based on your location.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound (for the combined order).  If an item is not in stock (i.e. pre-order) then the complete order will be shipped once the entire order is ready for shipping.

 

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